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Refund policy
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There is a prescribed quantity that one family can purchase, and it is not possible to accept an excess order in any case. Please understand. In addition, if you place an overorder, we will cancel the excess order in accordance with our regulations. Please note that in the case of over-order payment, we will refund the amount deducted from the fee at the time of refund.
Please note that we may refuse orders at the discretion of Medicom Toy, even if the above cases or cases do not apply. Thank you for your understanding and understanding.
Regarding the deadline for cancellation of your order
order shipping deadline up to 5 days (including Saturdays, Sundays, and holidays).
We accept up to 7 days (including Saturdays, Sundays, and holidays) from the date of order.
If you cancel your order,usersupport@medicomtoy.co.jpPlease contact us by e-mail. We will process the cancellation on our part.
Cancellationafter the above deadline cannot be accepted at all.
In the case of made-to-order products, we will aggregate orders after the order deadline and enter the production of the product, so please understand it.
There is a prescribed quantity that one family can purchase, and it is not possible to accept an excess order in any case. Please understand. In addition, if you place an overorder, we will cancel the excess order in accordance with our regulations. Please note that in the case of over-order payment, we will refund the amount deducted from the fee at the time of refund.
Please note that we may refuse orders at the discretion of Medicom Toy, even if the above cases or cases do not apply. Thank you for your understanding and understanding.
Regarding the deadline for cancellation of your order
order shipping deadline up to 5 days (including Saturdays, Sundays, and holidays).
We accept up to 7 days (including Saturdays, Sundays, and holidays) from the date of order.
If you cancel your order,usersupport@medicomtoy.co.jpPlease contact us by e-mail. We will process the cancellation on our part.
Cancellationafter the above deadline cannot be accepted at all.
In the case of made-to-order products, we will aggregate orders after the order deadline and enter the production of the product, so please understand it.
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