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home › Notation based on the Specified Commercial Transaction Law

Notation based on the Specified Commercial Transaction Law

distributor
Medicom Toy Co., Ltd.

operating officer
Takashi Iwao

Address
3-22-5 Uehara, Shibuya Ward, Tokyo, Japan

Phone number
03-3460-7555

email address
usersupport@medicomtoy.co.jp

Non-Products Require Proceeds
[Consumption tax] 10 %
[Shipping charge] 840 yen
*Please check the product page for products that will cost separately.

Order Method
[About Orders]
If you use this website, you will be able to understand and accept the Specified Commercial Transaction Law. 
Products that are handled at this site may include "quantity-limited items." 
Please be aware that the desired products will be sold out of sale immediately.
-Services are provided only to Japanese residents.In addition, the product shipment is only shipped within Japan. 
This service is for Japan. We do not sell/ship.
-No cancellation after the order of the order will be accepted.
* If there is a delay or delay in manufacturing, the cancellation may not be accepted.

[Purchase Method]
From the cart on the site, please move to the purchase screen.
A person who is registered as a member is required to log in.
If you are not registered or do not wish to register a member, you may purchase it.If this is the case, please enter it in order to purchase the customer information.
*It is not yet ready to be ordered at the inside of the cart. 
After the order is complete, the order confirmation email will be confirmed.
-Please note that the individual delivery of the goods after order is not available for delivery.
When you focus on access to your site, the server may be down.Please note that you may not be able to obtain the order products at that time.If you have received an over-order, you will have to cancel the order in which the order is fixed.Please accept your order and ask for your order.

[... It's about cancellation.]
-We have not received any cancellation due to customer reasons after the order is final and binding.Thank you for your foregoing, but please accept.If you have multiple cancellates, you will be able to refuse any transaction with MEDICOM TOY.

Payment method
[Credit card payment] VISA, MASTER, DINERS, JCB, AMEX are available for use.Amazon Pay requires you to register for Amazon pay.

payment due date
After the process of purchase is complete, the settlement process will be made. (Complete payment before shipping the goods)
*Payment processing will be processed within 5 business days from the order of the regular order.
*If the order is not completed, the order will be canceled.

Time of delivery
[If Inventory is available]
Sent no more than two to seven business days.Products that take time to ship are included on the product page separately.

[If it is out of stock]
If the product you have purchased is out of order, please contact you and cancel your order.

[For orders/reservations and accessories]
Mean item on product page.In addition, all of your orders will be sent to you after the product is issued.Please accept.
*Please note that you will not be able to submit your order after order, and we will not be able to deliver individual products.

[Shipping Company]
Sakawa Express Co., Ltd. (A product that has been sent back after the deadline for the delivery of the delivery store) will be requested separately for the refund and reshipping charges.

About the return and exchange
[For customer convenience]
In principle, you will not be able to cancel and replace your order.If there is a cancellation of the order, you will be able to refuse any transaction with the following Medicom Toy.
*Please note that if there is a delay in manufacturing it will not be possible to cancel the cancellation.If there is any discrepancy in the product, please accept as you will be able to respond to the exchange and repair.
(*) The following cases cannot be exchanged for exchange.
If you are lost or damaged by the customer's convenience.No special circumstances, and more than seven days have passed since the arrival of the arrival product.For any product that has no special circumstances and is unpacked.The clothing is open, worn, and worn.For an order-producing product.[If the store is not available], if there is any damage due to the damage or size of the goods, or any other compliments of the current store, we will bear the charges for our products.

[Business hours for user support]
It will be between 11:00 and 18:00 on weekdays.
Mediacom Toi User Support TEL.03-3460-7555

[Product Return To]
Mediacom Toy User Support Center
3-22-5 Uehara, Shibuya Ward, Tokyo, Japan
TEL.03-3460-7555

[relating to the reshipping of goods]
If the shipping carrier has expired and is sent back, you will be charged with a separate refund charge and reshipping charge.We hope you will have a good night, day, holiday, and New Year holidays. Please note that you may not be able to respond promptly to this question as soon as possible. If you have any questions or email questions, please contact us.usersupport@medicomtoy.co.jpI hope you will.
*Please make sure to include the order number and your name when you query.

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Links

  • Terms of Use
  • Notation based on specific trade law
  • Privacy Policy
  • Refund Policy
  • Shipping policy
  • FAQ
  • E-Mail:mct.tokyo@medicomtoy.co.jp

© 2021 MEDICOM TOY CORPORATION. All rights reserved.
Payment method
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